Privacy Policy

Last Updated: December 11, 2025

At Panditji Online ("we," "our," or "us"), we deeply respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.panditji.online and use our pandit booking, astrology, and pooja services.

1. Information We Collect

• Personal Information: Name, phone number, email address, address, date of birth, pooja details, and payment information when you book a pandit or astrologer.
• Non-Personal Information: Browser type, IP address, device information, and pages visited (via cookies and analytics tools).
• Location Data: Approximate or exact location (if permitted) to find nearby pandits.

2. How We Use Your Information

We use your information to:

• Process and confirm pandit, astrologer, or pooja bookings
• Send booking confirmations, reminders, and updates via SMS, WhatsApp, or email
• Improve our website and services
• Prevent fraud and ensure secure transactions
• Comply with legal obligations

3. Sharing Your Information

We share your details only with:

• The assigned pandit or astrologer to perform the service
• Trusted payment gateway partners (Razorpay, Paytm, etc.) – we never store your full card details
• Legal authorities when required by law

4. Cookies & Tracking

We use cookies and Google Analytics to understand user behavior and improve experience. You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use SSL encryption, secure servers, and industry-standard practices to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

• Access, update, or delete your personal information
• Opt out of promotional emails/SMS
• Request data portability

Contact us at support@panditji.online for any such request.

7. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.